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+91 9497 916 000
Gold Rate

Today's Gold Rate (27-09-2021 )

  • India
    India
    • 22KT (916) - Rs.4320/g
    • 18KT (750) - Rs.3535/g
  • UAE
    UAE
    • 22KT (916) - AED 201.75/g
    • 24KT - AED 215/g

FAQ

Yes, T.T. Devassy is headquarted at our store in Calicut Rd, Kunnamkulam.Thrissur.
Yes, all jewellery sold by T.T. Devassy Jewellery is BIS hallmarked gold and diamonds are certified by IGI laboratory in India, SGL laboratories, etc. Should you have any queries with respect to the certification of the products, please do not hesitate to call us at our toll-free number 9497-916-000 or write to us at contact@ttdevassy.com
We truly believe in ethical jewel trading and source precious stones from reputed providers with certifications that guarantee the jewels are conflict free.
Yes! You can customize metal purity, diamond quality and metal colour of the design as per your requirement.
These 4Cs are important characteristics of the diamond that defines its overall appearance and price. The Diamond cut helps identify the shine and brilliance of the stone. Colour classifies the diamond on a scale of colourless to visible yellow. Clarity gives information about the natural flaws and inclusions in the diamond and Carat Weight determines the actual weight of the diamond.
A diamond’s cut grade is a mark of its light performance. The cut is prized as one of the defining characteristics that can express the beauty and sparkle of a diamond. Cut grades vary from excellent cuts to poor cut.

Colour classifies the diamond on a scale of colourless to visible yellow. Colorless diamonds are rare and therefore, the most expensive. The choice of a nearly colorless grade can be made to complement your budget and cut you would like to get.

Clarity refers to the presence or absence of inclusions or blemishes or any identifying marks within a diamond. Clarity grades are segmented
We’ll provide you with a duplicate certificate at a nominal cost, please write to us at contact@ttdevassy.com for more details.
If, for any reason, you are not fully satisfied with the product, please fill in a request for a refund or get it exchanged as per the Returns policy and Exchange policy.
  • Choose your favorite piece of jewellery and click on “Buy Now” button
  • You will be redirected to your shopping cart page – click on ‘Place Order’ to make payment for the piece or click on ‘Continue       Shopping’ to add more  products in your cart
  • Enter all your details – name, contact number, email ID and billing & shipping addresses and continue to the payment page
  • Choose your payment mode and complete the payment
  • You shall receive an order confirmation email to the e-mail address you provided while placing the order
  • You can review the status of your orders and other related information in the My Account section.
  • Click on the My Orders link to view the status of all your orders.
  • To view the status of a specific order, click on the Order Number link.
  • We also send regular updates regarding your order over email and SMS.
You can cancel your order by calling us at +91 9497916000 or sending an email at contact@ttdevassy.com along with all the details related to your order
You can make your purchases on T.T. Devassy through multiple payment methods. You can make payments through, All major Credit & Debit Cards, Net Banking, UPI.
As of present we are not providing the facility of cash on delivery for our products.
Yes. Our website is powered with a safe and secure payment gateway that uses the latest SSL encoding technology to encrypt and decrypt all the data being sent through it. None of your information gets stored or is visible to other entities.
There are NO hidden charges when you make a purchase (on www.ttdevassyjewellery.com) the prices listed for all the items are final and all-inclusive.
We understand the importance of monitoring and detecting fraud card transactions on a continuous basis. We have an internal risk team which along with our online payment partners track all the transactions for suspicious activity. We verify the order details, including the transaction payment with all our customers as a precautionary measure. In cases when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
a. Shipping is FREE OF COST for all orders within a radius of 15 km from the Kunnamkulam, Kerala showroom.
b. For other orders, shipping cost shall be communicated to the customer at the time of order based on the location of the customer

We understand you may have apprehensions about online shopping and delivery of products. To ensure that your experience at   www.ttdevassyjewellery. com is convenient and hassle-free; we have tied up with reputed courier partners - BlueDart - who will ensure the safe delivery of the products at your doorstep.
Your product is perfectly safe, all shipments are 100% insured till it is delivered.
To ensure the product reaches you safely, the registered recipient must provide one of the following documents: Aadhaar Card
Pan Card, Driver’s, License, Passport, Voter’s ID.
Whether your location can be serviced or not depends on:
  • Legal restrictions, if any, in shipping particular products to your location
  • The availability of reliable courier partners in your location
Please get in touch with us at 9497-916-000 and our customer care executives will be happy to assist you.
For details regarding our exchange and refund policy click here.
  • Call our Customer Care team at 9497-916-000 or email us at contact@ttdevassy.com and place your exchange/ return request.
The product should be original and accompanied with Original Product Certificate, Original Invoice and Bills. In case the customer cannot produce the original certificate, we will send the product to the Lab for recertification before processing request. The shipping cost and the cost of such certification shall be borne by the customer